At Wilkinson, we believe that proactive maintenance is the foundation of reliable boiler system performance. Service contracts aren’t just a convenience, they’re a critical part of ensuring the safety, efficiency, and longevity of your boiler system.
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“Service contracts are important and recommended to allow our technicians to monitor and check boiler operation, test all the safeties, and operating controls. The primary purpose of a service contract is to prevent our customers from experiencing a situation where they have no heat or steam. As Dave Casoli, Purchasing Manager, mentioned in a recent Heat Exchange Blog Post, having spare parts onsite is critical to our department, so we have limited downtime and can get boilers running.” -Mike Grinham
Why Service Contracts Matter
A service contract allows our trained technicians to regularly monitor and evaluate your boiler’s operation. This includes testing all safety features and operational controls to ensure your system is working exactly as it should. By having these regular check-ins, we’re able to detect and address potential issues early—before they become emergencies. This approach not only saves our customers from unexpected disruptions but also reduces long-term repair costs and operational downtime.
The Value of Seasonal Service
As temperatures change, so do the demands for your heating system. That’s why seasonal maintenance is equally important. During these visits, our technicians perform combustion and draft testing to ensure your system is optimized for the current weather conditions.
Without these seasonal checkups, even a small imbalance in combustion can lead to reduced efficiency, increased emissions, or worse—complete system failure.
Be Prepared with Spare Parts
As noted by Dave Casoli, Purchasing Manager at The Wilkinson Companies, having key spare parts on-site can make a significant difference. Quick access to the right parts means less downtime and faster recovery in the event of failure. For our service department, it’s all about preparation and minimizing disruption for our customers.
The Bottom Line
A boiler service contract is more than a maintenance agreement—it’s a proactive strategy to ensure uninterrupted heating and steam production. When paired with seasonal tune-ups and a smart spare parts plan, you’re positioned for performance, safety, and peace of mind all year round.
If you're not already on a service plan or would like to learn more about seasonal maintenance, our team is here to help. Call 800-777--1629🔥